Product Audit

Users dropping off? Engagement flatlining?

Our Product Audit provides a clear, in-depth assessment to identify precisely where and why your product may be underperforming. Through direct conversations with your customers, we uncover specific pain points and gaps in their experience, we will enable your team to focus on the issues that matter most and drive meaningful improvement.

What is a Product Audit?

This is the bit where we all go ‘A-ha!”

Evolve with confidence. The BeTheLeap Product Audit is a data-driven deep dive into your product’s user experience, functionality, and performance. We analyse real user behaviour, reveal friction points, and give you a clear action plan to improve retention, conversions, and satisfaction.

Why run a Product Audit?

Uncover hidden UX issues blocking growth within weeks
Make smarter UX improvements and focus on high-impact changes first
Boost engagement & retention by optimising the user experience
Validate your roadmap and align your product strategy with real user needs

Product Audit Tip

The biggest issues aren’t always the most obvious. Pay close attention to user behaviour – where they hesitate, drop off, or get frustrated.

Our Case Studies

How these companies used the Product Audit to make a better customer experience.

Reinventing Adtech with AI and Privacy
We improved and simplified the experience of ad marketplace focused on carrier‑validated data, privacy‑centric solutions, and immersive formats to reinforce trust and innovation in mobile advertising.
See how we helped Ericsson Emodo.
Innovating how sports connect, convert, and captivate Gen Z Fans
Changing the game industry for sports fans with personalised experiences that keep them in the know.
See how we helped Takes.
Simplifying background verification access
We created a seamless way for individuals to view, manage, and share their background screening data - empowering trust and transparency with just a few taps.
See how we helped Certn.