Mini Audit

Product not performing? Let’s uncover what’s holding it back.

Introducing the Mini Audit. It’s our rapid, budget-friendly way to gauge your product’s performance with expert analysis.
Blinkist logoBooking.com logoButter logoCertn logoMarTrust logo

Turn product pain points into clarity and quick wins

Low activation? Confused users? Endless debates on what matters most?
The Mini Audit cuts through the noise - combining expert UX review, benchmarking, and real user feedback to reveal what’s really slowing you down and how to fix it.
Not sure why users drop off
1
Low activation despite high traffic
2
Teams disagree on what to fix first
3
Poor retention after onboarding
4

Why do you need Mini Audit?

  • Spot usability gaps early
  • Identify features that confuse, not convert your customers
  • Save development costs with design-first clarity
  • Get to market faster
  • Boost user retention through better UX design
  • Get ready for important stakeholders presentation with live data

How does it work?

01
Check-in Call
A brief call to discuss your needs and the Explorer Audit's fit.
02
Explorer Kickoff
We start our review, benchmarking and testing with a real user.
03
Explorer Report
You get a report of our findings, a video walkthrough, and a chance to debrief.
04
Next Steps
If you want to go deeper, we’ll show you how.

Powering global brands and fast scaling startups

20%
Improved customer satisfaction score
They brought clarity to complex problems, breaking down barriers and delivering innovative solutions.
Stuart Gregory, CEO Martrust
25%
Saved time on task
I was truly impressed by how quickly their strategies turned into real, tangible outcomes, driving measurable growth and success for our business.
Damian McKenna, COO Ericsson Emodo
30%
Reduced product development cycles
50%
faster decision making on roadmap priorities
Mini Audit uncovered why users weren’t completing sign-up — something we’d missed for months. The quick turnaround and actionable insights helped us prioritise the right fixes instantly.
Andrew, CEO softgui
40%
Increase in sign-up completion

What’s included?

In just 3 days, you’ll get actionable insights and real evidence to guide your next product move.
UX evaluation of your product with from our expert team
Benchmarking against 2 comparable products from your industry
Live user testing (yes, we test your product with a real person, typically one of your customers)
Our expert summary of insights and recommendations, so you know how to move forward
Video walkthrough playback of where your product can improved

Who is it for?

This is for you if:
You’re ready to improve but not sure where to start
You suspect your product has UX blind spots or friction
You need a clear path for your next Sprint or roadmap planning
You’re trying to make sense of customer behaviour
This isn't for you if:
You want a complete redesign (this is an audit — not a rebuild)
You’re not open to feedback or learning from real users
You don’t care if your product is successful
Not sure if you need Mini Audit?

From the CEO: How the Mini Audit Works

Get your Product Scorecard

Real results, real impact

Here’s what our customers say
“Within weeks of implementing their recommendations, we saw a measurable lift: higher engagement rates, reduced drop-off, and more customers getting value from the product right away. What I love about the mini audit approach is how practical it is — they don’t just throw ideas at you, they show you exactly where the experience is broken and how to fix it.”
Andrew McLeod
CEO
Certn
“BeTheLeap helped us begin triaging the next wave of UX interventions for testing. The pricing trials delivered a step change in Contribution Profit, with an expected c.$5m incremental annual upside”.
Jenny Millar
CEO & Founder
Untapped-Pricing
“I didn’t just get a step in a project completed… what I got was a set of folks that would go and change the way we design, change the way we build, and think and test going forward and that is so invaluable to me.”
Damian McKenna
Co-Founder
Emodo
“BeTheLeap worked with us to deliver something better than we’d imagined. Over 25,000 seafarers are now using the new account, with adoption growing daily. We’ve seen higher NPS, stronger engagement from shipping companies, and faster rollouts — all thanks to the speed, flexibility, and clarity BeTheLeap brought.”
Stuart Gregory
CEO
Martrust, Marcura Group

How do I convince my CEO to invest in UX when we're cutting costs?


Frame UX as cost savings, not new spending.
Calculate your current waste: Monthly ad spend × Bounce rate = Money lost
A $25,000 UX audit that reduces bounce rate from 65% to 45% saves $8,000/month in wasted ad spend
—a 32% monthly ROI that compounds indefinitely

Turn product pain-points
into direct and measurable action

As a team we waste so
 much time and money 
trying to guess what to fix 
and our backlog can’t keep 
up with our roadmap.
Recommendations & Mock-ups
We provide you with three clear recommendations for what to fix first based on your customers’ direct and relatable feedback.
Our app is launch ready, 
but we haven’t even 
tested it with our customers.
x5 Customer User Tests
We gather real customer insights so you know how your product will perform, making launch less stressful and more predictable.
We know we need AI 
but don’t know how or 
where to start integrating it.
AI Ready Industry Analysis
We help you work out 
where AI is relevant based on your customers requirements, rather than 
on trends or buzzwords.
We are losing sales in our shopping cart and our customers are either stalling their purchase decisions or just not buying.
UX and UI Heuristics Report
We make your customer experience consistent, compliant and relevant by applying UX industry 
best practices with our 
heuristic analysis.
Blinkist logo
Booking.com logoButter logoCertn logo
MarTrust logo

FAQs

How much does it cost?
a plus icon

The base price is €4,997. If your needs differ or you’d like to explore a tailored scope, please talk to us and we’ll be happy to help.

Do you offer custom workshops?
a plus icon

Yes. We can design and facilitate tailored workshops to fit your specific needs. Just let us know your objectives, and we’ll make it happen – so you can focus on the outcomes, not the logistics.

Do you work with startups or only large companies?
a plus icon

Both. We’ve worked with early-stage teams, scale-ups, and global organisations. The common thread? An unflinching commitment to Human-Centered Design.

Can you help if we’re already mid-project?
a plus icon

Absolutely. Whether you need a course correction or a fresh perspective, we help teams to align, find clarity and move forward – fast.

Is this an in-person engagement?
a plus icon

As much as we love to be there with you in-person, this is a remote engagement.

Not sure where to start? This is it.

You get expert eyes, actionable insights, and one real user telling you the truth.
Book your Mini Audit check-in today and start uncovering your product’s potential
Book your audit now